Frequently Asked Questions

Prexalonothex is an online store specializing in premium handmade gift making supplies. We offer a curated selection of papers, tools, embellishments, and crafting kits for creative individuals.

Our business is based at 1287 E 1120 S, Provo, UT 84606, United States. We ship throughout the country and offer various delivery options.

You can reach us by phone at +1 800 551 8876, email at callme@prexalonothex.world, or through our contact form. We aim to respond within 24 business hours.

We offer a wide range of crafting supplies including specialty papers, cardstock, ribbons, stamps, inks, adhesives, embellishments, and complete crafting kits for various projects like card making and gift wrapping.

Yes, most of our papers and adhesives are acid-free and archival quality. This ensures your handmade gifts remain beautiful and preserved over time.

Absolutely! We have several starter kits designed for beginners that include all the essential supplies and instructions to get started with handmade gift making.

Yes, we welcome product suggestions! Contact us with your request and we will do our best to source the items you need for your projects.

Standard shipping within the United States typically takes 3-5 business days. Express shipping options are available for faster delivery at checkout.

Currently, we ship within the United States only. We are working on expanding our shipping options to international destinations in the future.

Once your order ships, you will receive an email with tracking information. You can also contact our support team for updates on your delivery status.

There is no minimum order amount. You can order as little or as much as you need for your crafting projects.

We accept returns on unused items in original packaging within 30 days of purchase. Please see our return policy page for complete details and instructions.

Contact our customer support team with your order number and reason for return. We will provide you with return instructions and a prepaid shipping label if applicable.

Refunds are processed within 5-7 business days of receiving your returned items. The credit will appear on your original payment method.

Basic card making requires cardstock, scissors or a paper trimmer, adhesive, and decorative elements like stamps or stickers. Our starter kits include everything you need.

Keep papers flat in a cool, dry place away from direct sunlight. Use storage boxes or folders to organize by color or project type for easy access.

It depends on your project. For paper-to-paper bonds, tape runners work well. For dimensional elements, use foam adhesive. Liquid glue is best for delicate embellishments.